11-01-2025 10:40 AM
Hi community,
Does anyone know if buyers can mark an untracked item as DELIVERED?
I received the item and also got a delivery confirmation email from the courier), and promptly left a review for the seller, but the item is still marked as DISPATCHED and Ebay is not releasing the funds to the seller.
The seller said they read buyers may have this option (marking the item as delivered), but I cannot find it anywhere in the item details page.
I'd really would like to help them to get their payment quickly, as I had an excellent experience with them.
Thanks!
Solved! Go to Solution.
01-06-2025 10:37 PM
Thanks. I was getting worried.
25-06-2025 1:43 PM
I currently have 4 items that have been delivered. They were tracked and signed for, but Ebay refuse to pay me. This has gone on for over a week. They say to register a Tracking Number, which I have, but won't tell me where to register it. Even items that were delivered last month are still shown as Awaiting Delivery, though these have been paid now.
As I am now using my sales balance to pay for purchases, these delays are causing me serious issues.
Their On Line Helper is useless, too. Once the AI can't sort it, you get the options of a phone, or text helper. As my hearing is impaired, I use Text. This is supposed to be answered in around a minute. They log it a minute but after an hour, I had had no messages, or texts. This really isn't good enough.