When did you place your order?
You only opened this account 3 days ago.
If you bought as a guest, find the email from Ebay confirming your purchase and the LATEST estimated delivery date.
If your item is overdue, you can open a case - details below.
Report that your item hasn't arrived
You have up to 30 calendar days from the estimated delivery date to report that an item hasn't arrived.
The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. If you're getting a refund, it will go back to your original payment method. Refunds are typically available within 3-5 business days.
Here's what to do:
- Find your order confirmation email. The subject line starts with "Order Confirmed".
- Select View order details in the body of the email.
- Select Contact seller.
- Select I haven't received my item yet.
- Choose No, I want to contact the seller.
- Fill in the details and then hit Submit.
"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
