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How do I add a safe place for delivery to my address details ?

 

I do not want parcels left on my doorstep in full view of the street

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ed_58611
Conversationalist

@maribanbur-2    You will need to instruct the courier as to delivery options / preferences.

 

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How do I do that ?

Is there somewhere on my address details where I can instruct them where I
want the parcel left ?
Message 3 of 14
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papso22
Experienced Mentor

There are no ebay account settings that let you do that.  You could message the seller and hope they tell the courier, or if you are concerned about theft, use a click and collect option if that is available on the listing.

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Not ideal but you could if you haven’t used it , put something in street 2 in your address details

in caps

 

Maybe ask seller to highlight it

or

ask seller to hand write it on the label 

 

I’ve not seen how SD labels are created and if seller has option to put in safe place details

 

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Thanks

I can't believe there is nowhere to write a note against the address.

On Amazon there is a button to click next to each address to leave a note.

My parcels always used to get passed in if I was there or left out of sight
of I wasn't.
Now they don't even ring the bell if I'm in and just leave it on the
doorstep... Not just eBay...all of the delivery companies seem to be doing
the same 😡
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When I have ordered something which is not  coming from Royal Mail,  the courier company sends me a message and tracking to say item on its way,  and they give me alternatives if not home,  so leave in safe place... it gives a range of places around property, leave with a neighbour or return to depot.

 

When you receive such an email scroll right to the bottom, as  I found the above at the very bottom of their message.

 

@maribanbur-2 

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Thanks that is very useful.
Message 8 of 14
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Royal Mail also send communications regarding deliveries although not for a bog standard service with neither tracking nor signature required. 

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@ed_58611 wrote:

Royal Mail also send communications regarding deliveries although not for a bog standard service with neither tracking nor signature required. 


Luckily we have a super duper  Postie,  same chappie for well , many years,  and he knows our safe place to leave items,  if we're not home.

 

Getting to know your postie is essential in my humble opinion,  especially if online buying is something which is often taking place.

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If you haven't received a tracking number or payed for a service which otherwise requires special attention then it is unlikely that you would receive any communication regarding the delivery. 

 

Having your parcel tracked or signed for is a service for which we pay - our good old local RM posties who knew you by name, and you them, delivering on the same routes year in year out are, sadly, long gone - and we therefore may add personal preferences.

 

I would suggest that for any future purchase you request from the seller an upgrade to such a service, and all the regular couriers are included here, which would therefore entitle/enable you to have particulars or requirements/instructions regarding your delivery appended to your particular package, such as change of delivery date, redirection, neighbours, safe places, etc., etc. Simply follow the provided link to the courier's website and follow the instructions. You would, of course, need to have a smart phone or access to the internet, which is nowadays rather presumed I'm afraid.

 

Do not, in any circumstances, seek to alter your correct address details as this will give couriers the justifiable grounds to deny recompense in the event of loss.

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Same here. And Evri, for that matter, thank goodness.

 

 

 

 

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@ed_58611 wrote:

Same here. And Evri, for that matter, thank goodness.

 

Oh yes, my Evri lady,  is fantastic. Always on time,  always polite, and gives me many tracking email messages to say when item is to be delivered. 

 

That's why I have always said , when the many, many awful stories you read here re Evri,  it's ALL to do with the luck of having a good or bad courier person,  who is actually delivering your items. 

 

You and I seem to be the lucky ones!  🤗

 

@ed_58611 


 

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Oh yes, definitely lucked out with the lovely Craig from Evri... I do actually look forward to seeing him as we generally have time to have a nice chat.

 

I also feel fortunate to live in a smaller town rather than the huge and impersonal large conurbations where there is little time for couriers to pause and pass the time of day, or yet the availability of "safe places", with front doors mere steps from busy roads or in blocks of flats.

 

I've only ever experienced difficulty in that one of my London vintners did on one occasion attempt to use a courier who reckoned us to be in the Highland zone with all it's horrendous surcharges!

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