you cannot bid or buy this item as you are not a business seller

[nimulas]

I want to buy a £10 item and I get this message “ you cannot bid or buy this item as you are not a business seller ...”.
Contacted the seller who said to contact customer services.
Any ideas? I’m not a business seller but the item is just a wee frame so not sure why it won’t let me bid or buy it.

Thanks in advance.

[tressygirl]

If the seller cannot see any blocks their end preventing you from bidding and buying then they have advised you well that you need to contact eBay Customer Services,  they can explain why you have this restriction,  as they have full access to your account.

To contact eBay Customer Services, type Advanced Search in to Help & Contact bar top of your eBay page. Scroll down to the bottom of that page, you will see Contact Us, and the option to use Live Chat, and sometimes, there is a Call Back system.

Both options will give you an approximate time you need to wait for a response from their team.

Lines open between 8 a.m. and 10 pm today.