03-04-2020 1:24 AM
Hi all,
I purchased a couple of mascaras from an independent seller; I've bought this particular brand of mascara before from stores (it has since been discontinued), so I know it should arrive shrink wrapped when brand new, to keep the liquid fresh.
The mascara I bought from the ebay seller however, arrived without said wrapping. Suspiciously I tested both mascara wands... They're both pretty dry, and not really suitable for a "brand new" product. 🙁 Pretty useless to me, to be honest. They've probably been stored for a while.
I checked the seller's listing, just to make sure I had read everything correctly before purchasing, I have to admit the description is pretty short, but clearly states "NEW SEALED. Condition is New"... Although they're definitely not "SEALED", at least in my understanding of the term.
Do I have a case for "Item not as described"?
Admittedly, the product photos do not show the mascara in the wrapping either, an error on my part. 😑
Any help or advice is appreciated!
😊