item not received, case open to ebay, case closed, Yodel delivered at wrong Address, Contact Paypal,

More than 2 months of torture and stressfull tracking turned out its Yodel Driver who delivered it to wrong address. Yodel acknowldged their mistake and advised to contacy ebay for compensation. Complied all suggestion by Ebay. Sent them all screen shot acknowldging mistake of yodel. wait wait wit......and nothing .......again to customer service.......and today i have been asked to contact paypal. What a service...........This is the professional way of handling a problem? Honestly very disapointed by eaby.  

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Go to Paypal as they look into claims a lot deeper than ebay do.

 

Add all info that you can and escalate asap.