how long has ebay allowed sellers to sell fake items

[Anonymous]

i brought a job lot watches, and when i received them there was several fakes, i opened a case and stated the seller  had sold me fake watches, the next thing i got a message stating case had closed in the favour of the seller. so i take it now we can all sell fake items here on ebay am i right ??

[m25jet]

What type of case did you open against the seller?  If you opened an Item Not Received case on the basis that you didn't receive what you thought you'd bought - ie:  genuine watches - then eBay would have closed the case in the seller's favour, as the tracking would have showed that you did receive something, even if it wasn't what you had expected to receive.

In the event that you opened an Item Not As Described case then I can't see how the seller would have won the case, as eBay tend to find in the buyer's favour virtually every time an Item Not As Described case is opened.  Therefore, if you did indeed open an Item Not Recieved case in error try opening an Item Not As Described case and you should be able to get a refund.

Should eBay prove to be of no use to you then open an Item Not As Described case against the seller via PayPal.  PayPal tend to look into cases far more closely than eBay do and they also give buyers a maximum period of one hundred and eighty days from the date of payment during which to open a case against a seller, so try that instead if you're getting nowhere with eBay.  If you open an Item Not As Described case with PayPal then so long as you escalate the case after two days but before the twenty day cut-off point you should stand a decent chance of being able to secure a total refund.

[Anonymous]

why would i open a case of Not received if i received them and there was fake watches in it?????

[Anonymous]

the case was close less than 1 hour after me opening it

[Anonymous]

i did open the case as not as Described

[pixiesen2012]

a not as described case cannot be closed that quickly, unless you were out of time when you opened it,


how long after buying the items did you open the case?

[Anonymous]

i won the watches on 05/01/21 and i received them today 09/01/21and opened a case straight away and within an hour i got a message stating the case was closed in the favour of the seller as she also contacted ebay which i have just found that out

[Anonymous]

just to let you know i have opened a case with paypal

[plpmr]

If you claim fake PayPal will possibly ask you to prove it, maybe more so as you also deal in watches.

[m25jet]

I only asked if you'd opened an Item Not Received case as it has been known for buyers to receive something other than the item that they had paid for and erroneously open an Item Not Received case because they didn't receive the item they actually wanted, so they believe that because they didn't receive the item they wanted the most appropriate case to open is Item Not Received. This is wrong - in this instance it's Item Not As Described. Although eBay do tend to decide in the buyer's favour in the vast majority of cases there are some exceptions to this. However, if it's of any consolation PayPal tend to investigate cases far more thoroughly than eBay do, so if they ask you to prove that the watches are fake and you manage to supply proof of this then you've still got a decent chance of being able to get your money back in full if you escalate the case to PayPal before it can time out.