26-10-2020 9:44 AM
I feel like i'm banging my head against a brick wall here! I've returned some items (one order) which seller accepted on ebay. She's not accepted the package back (so its on its way back to me!) she's ignored my message and she hasn't refunded my money yet, what do I do next as the returns process is sending me in circles.
Just to add that when you receive the item back, contact the seller to let them know you have it, and you will be happy to return it to them again, once they've supplied you with a postage label. Tell them they can buy one from a carrier of their choice online, and email it to you. Tell them too that they have 30 days in which to supply you with the label, and that after that timeframe you will dispose of the item as you see fit, as you will then be legally entitled to do.