Scammed

[alfie1973]

Purchased two chairs on ebay. Seller looked legit at the time with healthy feedback. Items then shipped two days later. I then noticed that the seller started to receive an influx of negative feedback (approx 70 in a day) relating to items not being delivered to the correct address. The seller has since changed their feedback so this is private only and all their items for sale have since been removed. I contacted the courier company who confirmed that the address i gave did not match the address and they advised i need to contact the seller. The seller is obvioulsy not responding and today i have received the confirmation from the courier that i was expecting that the item has been delivered to somewhere other than my address. I now need to report this to eBay so i can have my money refunded but eBay do not make this easy. I go to the resolution centre, follow the instructions i.e i haven't received the item but it only allows me to contact the seller, which i have done but obviously not going to help given the circumastances. I try to call eBay but they are not taking any calls. Pretty poor experince all round. Any suggestions?

[darmi4795]

Thanks. The automated process works well for normal cases but when it’s related to fraud where the seller is not going to respond at all, it would be useful if you could contact a human being to discuss and expedite the inevitable . I’ll be patient though and follow the process 🙂

[fargvs]

Code 42 alert ... use the correct account. 😉