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Returning two items in the same package
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03-08-2020 7:19 PM - edited 03-08-2020 7:48 PM
Can I do this via the Ebay returns as I can't see a way to send them together and add tracking?
They were bought together. I see the option to return individually but no option to return both together. Can I return the together with one return request because otherwise it looks as if I will have to pay postage twice?
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04-08-2020
2:56 PM
Why are you returning? If it is change of mind or does not fit, if each item has a seperate Ebay Number then they have to go back seperately otherwise you will only get a part refund.
If it is for not as described then you need to open two cases, the seller supplies two labels and again they must go seperately.
Each item must have a seperate tracking number then if the seller does not refund, you can ask ebay to step in, but the robots who deal with these will only identify it as one item, if only one tracking number.
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