22-05-2020 8:22 PM
Purchased a pet flap it was damaged on arrival and i requested a return, sent photo's of damage and returned it with a post paid label. Promptly received a full refund so i purchased another when it arrived i was shocked to find it was the exact same one i had returned in the first place not one with similar damage but the one and i had the photo's to prove it. Very bad business practice or what ? Ant one else come across similar bad practice ?
'' .... so i purchased another ....'' if separate listings ? ... return again as 'Not as described' (faulty) >
https://resolutioncentre.ebay.co.uk/
https://pages.ebay.co.uk/ebay-money-back-guarantee/index.html
Another return and seller might realise that it is an expensive business, paying paypal fees and return tracked postage.
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