Resent the same damaged item i had returned and been refunded for ! Any one else ?

[ppaauulltt28]

Purchased a pet flap it was damaged on arrival and i requested a return, sent photo's of damage and returned it with a post paid label. Promptly received a full refund  so i purchased another when it arrived i was shocked to find it was the exact same one i had returned in the first place not one with similar damage but the one and i had the photo's to prove it. Very bad business practice or what ? Ant one else come across similar bad practice ?

[rusticrye]

This is the Answer Centre, for those who have questions that require urgent answers. To chat about this or any issue (or to rant!), you should use Buyer Central in the Discussion forums.

@ppaauulltt28