cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Refund agreed but banking details have changed

Ebay has resolved to give a refund for an item purchased in early May but the bank account from which the payment was made does does not exist any longer due to the bank account holder having passed away since the purchase. I have entered new bank details in the account settings and am hoping that Ebay will refund to the new bank account though somehow I doubt they will. Ebay chat and call back don't appear to be available currently. Anyone have any ideas please?

View Entire Topic
tobiasd4
Experienced Mentor

Refunds go back to source, can't be changed.

Contact original bank, they should transfer money to new account.