Is this site honest or just stupid?

My wife just tried to use e-bay for the first time - to place a bid for an item.

She didn't even get an acknowledgement, the item auction closed, but when attempting to find out what happened she was informed that as a result of placing that bid her account was barred for life......!!!!

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Has anyone in your household or that you or your wife are connected with ever had an account suspended?  If so anytime you or your wife open an account it will be ended.  Do you have an account in good standing that has not ben suspended?