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Ordrerd some face masks cost me £18 did not come they said they did but. Would offer me £8.99 back
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07-04-2020 9:48 AM
I said no I what a full refund they closed the case is there any way I can get this back I am a lady of 62years old can't afford to lose money
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07-04-2020
10:18 AM
As already said seller cannot close the case unless it just ran out of time. You should have escalated after 8 days, so that ebay dealt with it.
Instead open a Paypal not Received Case, BUT you Must escalate after 2 day (that is ask paypal to take over) and by day 20.
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