No longer receiving emails about watched items ending soon.

[calvertine1]

I used to receive emails alerting me when a watched item was about to end. These emails seem to have stopped and I have no idea why as I haven't changed anything on my account. Consequently, I've missed out on bidding on a few items.

Can anyone give me a clue as to why these emails have stopped and how to reinstate them please?

Many thanks!

[fiandalfie]

Yep...Exactly the same with me as well.

You'd think they'd address this issue in a timely manner because of all the commissions they're missing out on due to us forgetting about our watched items ending without us having a chance to bid on them.

It looks like I might have to set some reminders up on my phone until they solve this 😞

[calvertine1]

So glad I'm not the only one who's noticed this - it's still ongoing and I've missed out on so many of my watched items. As the previous poster suggested, may have to start setting reminders. For a long time I thought it was just me being absent minded, then when I called ebay they were insistent nothing had changed and it must be my browser/settings. Curious if this is happening to everyone?

[deepseafrog]

I have the same problem my settings haven't been changed either

[3helen3]

I've got the same problem. I spoke to a lady at eBay who said she would ask for it to be investigated but sounded doubtful as to whether anything would be done. She reckoned it could an issue with my email, but there's nothing going in spam and all my other eBay alerts are coming through ok..

[new-song2021]

Hi, I have had a the same problem, ebay said it was my email (usual gmai type) but that wasn't the case as I got them fine on another account, which also used gmail. ebay need to take this problem seriously.