on
13-05-2020
10:36 PM
- last edited on
14-05-2020
10:58 AM
by
kh-enas
Negative feedback I left for seller must have been deleted by EBay. This was due to failure to deliver an item I ordered, within his promised timescale, which he must have been aware he could not fulfill.
By making this empty promise, he put himself at an advantage over other vendors who were aware of Covid19 postage delays.
My question to EBay is: why did you delete this feedback without querying or even informing me?
I will be raising this matter elsewhere, and be recommending that potential users of EBay facilities be aware of these shortfalls.
John
Delivery is never promised, it is only estimated, and if the seller dispatched within his timescale, then eBay would have automatically removed it together with the late delivery defect on his account.
there is no eBay staff here and goodness know where you think you are going to raise the issue elsewhere ☹️