Item leaving uk

[opopi31]

Recently i buy an item in ebay from uk to hong kong via Royal Mail,the parcel has gone to langley hwdc at 7/27 and leaving the uk at 7/28 then there is no futher updates.is that normal in these days?

[rusticrye · Accepted solution]

Yes, it's normal. There are very few flights due to Covid, so long delivery delays are inevitable, and tracking updates are all over the place due to changed working practices and staff-shortages. Tracking numbers are often not updating until the package has actually been delivered.

Royal Mail's latest on international shipping during the crisis can be read here, with an update to Hong Kong having been made 3 days ago: https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin

@opopi31 

[opopi31 · Accepted solution]

ok.....thank you for your replies for this post.

[plpmr]

if the seller is using Global Shipping it's normal as many operations are involved, including different carriers.

[opopi31]

No,seller say that it is delivery by Royal Mail International Tracked
It would only hands to hk post office from my experience\
even my item using Global Shipping from usa to hk has already sent to me