@good.vibe.tribe wrote:
I would like to know if it possible to get a copy of all the messages sent through the site and the app between myself and a seller and have them collectedas a pdf or similar.
Am asking after buying a laptop that was totally unfit for purchase, was sent back to the seller, sustained damage during transit which the seller is making out I did prior to sending it back, I didn't and had no reason to. His listing was false and the laptop should not have been listed as anything other than spares or repair.
I am now being threatened with court action.
Not that I'm aware of. I think you'll have to copy and paste them into a Word document, or similar, separately.
I'm surprised that you're surprised at the seller's anger. What the laptop was listed as is irrelevant under these circumstances. Damage sustained on the way back to the seller, which is what you say has happened, is down to you. You are responsible for ensuring that a returned item is securely packaged, to ensure that it reaches the seller in the exact same condition as it reached you. That is the law, and why the seller (who, I assume, has been forced to fully refund you by Ebay) is threatening to sue you to recoup his loss. Any concerns that you may have regarding damage in transit, ie. you're positive that your packaging was bomb-proof, is between you and the carrier to resolve.
I hope that helps you come to some sort of amicable resolution with the seller, so that court action can be avoided. If it does go to court and you lose, you'll be liable for the seller's court fees and other costs too.
I'm no legal expert, though, just someone who knows a bit about the law from personal experience, so do get some professional advice from a solicitor who specialises in consumer law should it become necessary.
@good.vibe.tribe
