Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- eBay UK Community
- OLD Q&A Boards
- Answer Centre
- Buying on eBay DND
- I want to return an item that was too big - but se...
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
I want to return an item that was too big - but seller will only offer partial refund
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
04-10-2020 1:35 PM
HI fellow ebayers
I purchased a top costing £12.99 however it was too big. I started a return, the seller got back to me and said it wouldnt be worth my while sending it back ( I later found out it had been posted from China) - hence he wants to offer me a partial refund of £5.
I am not happy with this, can I insist on a full refund? I cant wear the item
TIA
Jennifer
Comments (0)
Comments (0)
0
Helpful
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
04-10-2020
2:07 PM
Ebay doesn't deal in partial refunds. It's return for full refund only. If the item was listed as being in the UK when you bought it, then that is where you send it back to. Check the original listing, which you can do from the order page. If the seller doesn't accept the return request, just escalate it to Ebay on the date shown, and follow the instructions.
0
Helpful
Ask a question
