I've had a long running dispute with a seller over them not refunding me for a returned item.

I have been requesting a refund from a commercial seller for a pair of slippers which I returned.  I wrote the seller numerous emails and even sent an official letter to their place of trade. All I ever received back were automated replies.  Ebay has closed the case now and found in my favour, saying I will receive my refund which may take 3 - 5 days.  However that was dated the 6th December and the refund has still not appeared in my paypal account.  I cannot find a way to message eBay direct about this, so I hope someone on this forum can offer me advice please.

View Entire Topic
Check with PayPal. Usually if you have any transaction Id. Call Ebay rep they usually resolve this,as it's ok.