I purchased something listed as collection only but seller miles away

I won an item on 4th April being listed as collection only, cash on collection and it was only two miles from where I live.

After eventually getting a reply from the seller it turned out he is not a private seller, he does house clearances and the item is only two miles away but that is not where he lives, he lives 10 miles away and has not made any effort to make arrangments for me to collect. I do not need the item because I got what I needed elsewhere.

I messaged him on the 17th April to ask him to canel the transaction because of his lack of contact and again on the 27th April. Basically he said it's mine, I won it. It is still showing as unpaid, I do not want an unpaid item strike on my account. I have been on ebay for years and have 100% good feedback on 1460 transactions. Looking into his past his feedback reflects his attitude.

WHAT CAN I DO? 

Accepted Solutions (0)

Answers (2)

Answers (2)

An unpaid case has to be opened within 32 days of sale, so I suggest not contacting again at least until after the 32 days are up.

 

I make the 7th as being day 33. Once past nothing much the seller can do, item will still stay in your purchases but you can hide it.

As a business seller he should accept a cancellation but one non-payment strike won't have any affect on your account but you could ask ebay to remove it.   Sellers cannot leave neg feedback for buyers.