I pre-ordered a comic but not received it (seller says their supplier is understaffed)

[aka_ranunculus]

Hi,

I pre-ordered a comic April 22nd and the comic was due to be released 27th of May. The seller marked it as dispatched but said they had to, to keep in line with ebay policy. The seller said after I later messaged him, that the supplier would complete their orders by the June 24th. Message them again June 30th and they said they still haven't received them as their supplier is understaffed. It's been over a month since the comic was released. Should I just try and get a refund through paypal if possible? this is my first time pre-ordering something on ebay so I don't know if I'm just being messed around. What do you think?

Thanks

Becky

[pixiesen2012]

you are being messed around

you have 30 days from the estimated delivery date given on the listing to open an ebay not received case,

if it has gone past this time open a case through paypal instead