I need Ebay to help me with one of the item seller said he will not help me . I

[mosleanet]

It saying if you want ebay to step in go to my Ebay  and choose ask Ebay to step in  but it not giving me this option  . How can I do this pls

[vijorey]

When did you open the case?

the seller has 8 days in which to respond to the case...on day 9 you will be given the option to escalate to eBay 

are you trying to early?