I have spent thousands on here BUT I don't receive any discounts or coupons. Anyone else the same?

I have the correct settings and even googled it to see I had done it correctly. Only ever received a £10 gratitous discount, and I received a discount code when I first registered. I've spent thousands in total, especially over the lockdown landscaping my garden and not received any vouchers. What do you have to do to get a discount. Anyone else experiencing the same? And how do I notify them when their help-centre are a list of questions that are already answered. I can't see where you contact someone to actually ask them a question of your own ! 

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The only discount offers I ever receive are restricted to specific sellers, who are listed, not in Alphabetical Order and I am not that desperate to save a few £s that I am going to spend hours looking to see if any of them are selling just what I want.

 

If I want something I search for it and if the price is right I buy, but would more likely go to a well known name than buy off ebay.