I have been sent a parcelforce48 free return label to send back to seller. it is a bulky item.

[torbaytwinned]

I have a bulky damged item to return. I have been sent Parcel 48 return label. I have no means of transport so can not use it. I can not contact ebay and seller not responding. What do I do?

[corred · Accepted solution]

@torbaytwinned 

You would have been stuck whatever as eBay systems issue either Parcelforce 48 or Royal Mail 48 labels.....both require you to take the item to a Post Office to send it.......

eBay does not make sellers arrange couriers with a collection service

[torbaytwinned · Accepted solution]

Could I get them to pick it up?

[corred · Accepted solution]

I don't think Parcelforce do any collection from home service....simply drop off at collection points or depots