23-01-2021 11:41 AM
What is the difference between buying from a retailer which is prohibited on ebay and buying from a wholesaler?
I have reported a seller who claims the item they are selling is in Stockport England. That is about 15 miles from my home. So I bought it but then was told that the item would not be delivered for 14 days. It was marked as posted immediately so I couldn't cancel the order, which is unfair in itself.
Because I was suspicious I checked the tracking order provided which informed me that the item is "awaiting collection", which is in my opinion not "posted".
I reported this to ebay who agreed that it sounded like dropshipping which is they say against ebay rules and they would investigate.
However when I read the ebay rules on dropshipping I found it wasn't as simple as that. Buying from a wholesaler in permitted dropshipping activity but not buying from another retailer. How does ebay know? How does a buyer know?
If business seller uses a warehouse to hold stock & post items from there it is OK, some use Amazon.
But, if you buy from seller, who than orders from another seller & has item sent direct to you, NOT allowed.
If there is an issue & you need to return item, you post back to address ebay supplies to you.