I am thoroughly fed up with sellers listing items as Royal Mail then sending via Hermes without telling the buyer.
Hermes are an absolute nightmare here and I always avoid them - then I find from tracking information an item I thought was being sent Royal Mail is in fact Hermes. It's happened to me twice in the past couple of weeks.
This is not good enough. If a seller wants to change the courier, he should at least have the decency to let a buyer know.
I think it is downright dishonest and changes the terms of the transaction; it's time ebay clamped down on this.
I am coming to the conclusion sellers know that many buyers dislike Hermes - so they list as Royal Mail to get the purchase, then without notifying the purchaser, send Hermes.
So what can buyers do? Nothing as far as I can see except make their feelings plain in feedback - does it warrant a negative? I'm torn on that one. Because of the anxiety any Hermes delivery causes, I feel I want to leave negative, but somehow it doesn't seem quite right.
Any ideas anyone??
