I am tired of sellers listing Royal Mail then sending Hermes - it's downright dishonest

[silveroboe]

I am thoroughly fed up with sellers listing items as Royal Mail then sending via Hermes without telling the buyer.

Hermes are an absolute nightmare here and I always avoid them - then I find from tracking information an item I thought was being sent Royal Mail is in fact Hermes. It's happened to me twice in the past couple of weeks.

This is not good enough. If a seller wants to change the courier, he should at least have the decency to let a buyer know.

I think it is downright dishonest and changes the terms of the transaction; it's time ebay clamped down on this.

I am coming to the conclusion sellers know that many buyers dislike Hermes - so they list as Royal Mail to get the purchase, then without notifying the purchaser, send Hermes.

So what can buyers do? Nothing as far as I can see except make their feelings plain in feedback - does it warrant a negative? I'm torn on that one. Because of the anxiety any Hermes delivery causes, I feel I want to leave negative, but somehow it doesn't seem quite right.

Any ideas anyone??

[tara*teller]

I agree with you, Hermes is a nightmare round here too and I usually do everything I can to avoid buying from sellers who use them but if they move the goalposts it's impossible to avoid but these are not usual times.

In fairness it may just be a case that they thought they would post it and then find the PO closed or open with very much reduced hours so decide a drop off or collection to Hermes would be easier for them and quicker for you to receive your parcel - not all areas expereience problems with Hermes, in fact in some areas it's a real help.

Defnitely not negative worthy, I think it's just another sign of the current times.