Does anyone know how to contact ebay? I have a problem which requires speaking to someone

[boyfrombiabou]

Does anyone know how to contact Ebay?

I have a problem with an item where the return status is incorrect. Because of this, I get a circular message from ebay saying that the return is in progress and it stops me from escalating the mater. The return is not in progress as the item is still in my house. Is there a way to speak to someone about this?

I need to speak to a human.

Edit......

For anyone else who has been trying to call eBay with no sucess, what you need to do is to request that they call you back. It takes a while but they will call you.

Unfortunately, it does not appear that they are geared up to deal with all queries via the automated route. Sometimes a human touch is required.

[rusticrye]

Your post makes no sense. A return request status cannot be 'incorrect'. When your return request was accepted by the seller, you will have received a prepaid and tracked returns label from Ebay which you need to print off and use as instructed, ie. attach the label to the package, and take the package to the Post Office to get the tracking number on the label scanned into the system. If you still have the item, you clearly haven't done that, and the system is waiting for you to act. So just follow the instructions and post the item back.

@boyfrombiabou 

[boyfrombiabou]

I know how Ebay is supposed to work, what I am saying is that it has not worked that way so your reply makes no sense

[rusticrye]

My reply makes perfect sense based on the scant information you provided. I don't have a crystal ball so can't know that you know how the system is supposed to work. I was spending my valuable time trying to help you, so no need at all for your snarky response.

And if you know how everything is supposed to work, you should be able to find your own way to Ebay's prominently displayed Help & Contact pages without any assistance.

@boyfrombiabou

[boyfrombiabou]

Listen, I really don't have time for you. If you did not understand the question, the best thing to do was to ignore it. You are of no help and starting a reply with, "your post makes no sense" is only going to **bleep** people off.
I wanted to know how to speak to someone at ebay as they are not answering their phones. if you did not know, then I suggest you shut up as opposed to pissing people off.
By the way, I have since found out that you need to request a call back and they will call you but they are not accepting calls.
The rest of my post was to shed a little light on the matter as to why I needed to speak to someone. It turns out that my issue is unique and Ebay is resolving it but I needed to speak to someone for this to be done.
Next time, think before you reply.