Bought used but new hair dryer curler it overheats it's either faulty or fake seller declined return

[nanubum]

Seller declined return, procudt hair dryer curler overheats. How do i get ebay to step in as product purchased faulty or fake and seller doesnt want to know????

[red_magpie]

Sellers can't simply decline returns for faulty products. If you don't tell us how you paid, when you received this and exactly what return procedure you have already followed, it's very hard to advise you properly.

Can I suggest that you start by reading about eBay's money back guarantee. This will probably answer your question, but if it doesn't you can ask again, giving us more information.

You will find full details of eBay's money back guarantee here: http://pages.ebay.co.uk/help/policies/money-back-guarantee.html