24 Hour Courier next day delivery

[abussos]

I bought an item around 9.00pm Thursday night; I paid extra for 24hr courier at the time but thought I might be lucky and get it late Friday night but should be delivered sometime on the Saturday morning. I messaged the seller at lunch time Saturday asking for a tracking number as the 24hr courier appears not to be a 24hr courier; well it’s now 8.00pm Saturday night and I’m still waiting for the courier and a reply from the seller. I have a feeling this purchase won’t appear till sometime next week. The question is can I expect the extra money I paid for 24hr service, since I didn’t get it?  We are only talking 250 miles between seller and buyer, not some massive distance.

[*knight-rider*]

ideally, it would have been a good idea to message the seller first and ask if it would have been posted the following day, if you paid for 24hr delivery, then you could have taken it from there. It`s a common mis-conception that 24hr or 48hr delivery means you buy on friday to get it saturday, but as explained, it doesn`t work like that, because whilst you pay for 24hr delivery, if the seller takes 2-3 days to post it, then the 24hr delivery only starts to count down once the courier actually receives it at the sorting depot.

`Nope it stated’ Estimated delivery Fri, 11 Sep.’

one key word there 🙂

[abussos]

The wording was ‘’Why not use Express Delivery? Expected arrival date 11th Sep’’. So I did just that, I thought I might get by the Friday but should certainly get it by the Saturday. I don’t know what courier service they were using but they are several that deliver at weekends, I get them frequently. Where the seller also fell down was the fact that they didn’t even notify me of what courier they were using and what the tracking number was. If they were serious about advertising Express Delivery they should have done just that.