Told to upgrade to a business account but no option to do so!

[hofftothemarker]

I’ve received an email from eBay to upgrade to a business account but I have followed instructions and there’s no way to do so

live chat is also down

[tressygirl]

Use a laptop / PC and try Chrome, then :

1. Go to Account settings in My eBay.
2. Select Personal information. 
3. Select Edit next to Account type. You may be asked to sign in again.
4. Select Confirm to upgrade to a Business account.
5. Specify whether you operate your business as a legal entity or as a sole proprietor and select Continue.
6. On the following page, enter your business information such as name, contact information, and returns policy. Then select Save.

@hofftothemarker 

[4_bathrooms]

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@hofftothemarker wrote:

I’ve received an email from eBay to upgrade to a business account but I have followed instructions and there’s no way to do so

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Are you trading; i.e. are you buying or making things with the intention of selling them? If not and you're only selling your unwanted personal possessions there is no reason you should need to "upgrade" to a business account.

I can't see any recent selling activity on this account - is the account you are posting from the account that is affected?