Hi everyone,
I need to share my experience, because what eBay is doing to sellers right now is absolutely disgusting, and I want to warn anyone who’s still trusting this platform with their business.
I upgraded to a business seller account a few months ago after speaking to customer support, who reassured me I was doing everything correctly. Within a week, I received a random email saying my account had been placed under a “periodic payment review.” Two days later—boom—payouts were blocked.
Next came a long list of demands:
All tracking numbers (which were already uploaded for every order)
Proof of ID, address, business documents — I gave them all of it without hesitation
Then they asked for invoices for every item I had listed. I spent hours gathering and uploading them.
They came back again asking for the same documents repeatedly. I complied every time. I did everything by the book. I was cooperative, polite, and thorough.
Then, no reply. No support. No reason given. Just silence.
Eventually, I was permanently suspended from selling. No appeal. No human contact. No justification. Nothing.
They are now withholding £857 of my money and I’m being told I cannot export my listings, cannot access my funds, and cannot even speak to someone about it.
This is not just bad policy—it feels like fraudulent behaviour.
They are keeping funds that don’t belong to them. They are tearing down legitimate businesses without cause. They are treating sellers like criminals and hiding behind automated messages.
This is financial abuse. It is unethical. It is possibly criminal.
I’ve lost my business, my income, and months of hard work—and eBay refuses to even offer an explanation.
If you are a seller: get out while you can. I wouldn't wish this experience on anyone.
They do not care about “valued sellers.” They care about control and profit. That’s it.
To the eBay team: You’ve destroyed trust, and you’re now destroying livelihoods. This platform has become a predator to the very sellers that built it.
Has anyone else gone through this? Is there any actual help out there? Or are we all just expected to walk away while they hold onto our money?
