Stopped receiving sale emails

[mysterious_cities_of_mold]

I have sold a couple of items this evening but never received any "You made the sale" emails from Ebay.  Anyone else experiencing this?

[adamdylan]

any update Dave?

[adamdylan]

That didnt work for most Tressy

Wouldnt 1 communication with customer sevices be better  now Coudl you or Dave champion?

[wobble63]

The same thing is happening for me. No email notifications for a few weeks now. I've checked my spam folders, reset all of my notifications, but nothing works. This is very frustrating as I rely on these email notifications. Is there a 'fix' for this at my end or at Ebay's end yet?

[bak-rak-store]

Same issue here - going to be marked down for the later despatch of orders that we weren't notified about!

Has been an issue since 25th June we now realise.

Am getting other ebay emails, but nothing about sales or payments!

Have deselected and re-selected....  no change.

What else can we try?

Thanks

[mysterious_cities_of_mold]

This started again yesterday. At the same time, I started recieving old format payment confirmation emails. Maybe connected?

[kerhaw67]

It's 2025 and same here. Just turned off my sales items. I've missed three sold items now and the first i hear about it is when buying requests a refund for not receiving it. I do this as a hobby, I don't go into Ebay every day to check, all notifications are set correctly. So no more sales for me, too frustrating.