Quantity problem/glitch - "Please enter a quantity of 1 or more"

[brock_and_roll]

Hi all,

I have had customers reporting that that can only buy one of an item. I have tested this myself and when you put in >1 in the Quantity box a red warning message displays below "Please enter a quantity of 1 or more"  - actually it will let customers buy as many as they like but obviously it is off putting.  See snip attached

This glitch only seems to apply to desktop Chrome and Firefox not the mobile app. Ebay were not really helpful - just said all normal their end.  Any ideas? I suspect is has something to do with multiple items discounts.

Cheers

[xyz307xyz]

Works OK for me, just now. Windows 11 Desktop Chrome. No warning.

[kat@ebay]

Hi @brock_and_roll ,

I replied to your original post yesterday which you may have not seen here.

Thank you,

Kat