Items which where showing as dispatched they are now showing as dispatch overdue !!! help please

[computersandmore4u]

It is showing that I have not dispatched 7 items , but all the items had their tracking number since last monday.

I do not want to be hit with a load of items not dispatched etc, I did re-add the tracking to one of the items, but then it says I dispatched it today !!! which would make it extremely late....when I had dispatched it 4 days ago.

Please help.

[exponential_developments]

Probably yet another glitch, and you uploaded tracking so not much to worry about as far as i can see.....hope for a reply on here or call CS and see if they can help.

[computersandmore4u]

Thank you for your reply, I did indeed upload them, as the Royal mail system automatically uploads the information and all items where showing as dispatched on Monday.......one thing that I have spotted, as I send out two different ways Royal Mail 1st class recorded and Royal mail tracked, but it is all the RM48 items that have changed from dispatched to not dispatched.

[exponential_developments]

The sites full of glitches and things that never get fixed, i still have dozens of listings saying i have messages to reply to, i don't and they have been like that for several years.

[vintagechinashop]

I have this it's very annoying.   I tend to end and sell similar just to get rid of it 

[*gosforthgirl*]

Maybe check via the RM website and email all the customers and cut and paste the tracking to show it has been sent?

[wyntersemporium]

I've got the same today, all sent and marked as dispatched earlier in week where now showing a overdue. All had tracking on them. 

[notstopbuying]

Me too, mine where from Monday and using RM48 tracked and signed for service.

I had to re-add the tracking numbers.

Hopefully, no bad marks against my account for late dispatch.... As they where all marked as dispatched, before the glitch. 

[nutrafituk]

Just another one to spend your time on asking eBay to get their job right... I don't think this site has ever worked properly! 

[exponential_developments]

There was a few hours yesterday when the amount sold for yesterday wasn't showing on the chart, every week there's a list of glitches, none ever get fixed, they just disapear for a couple of months, then return again.

[nutrafituk]

Same here - the more we sold the lower amount was shown.

[leon9503]

True that....I have parcels still with tracking that haven't been delivered yet....from Nov 23!

😉

[treasureyourhealth]

I have the same problem on 9th January 2025. 5 orders from yesterday are showing as Overdue on our Overview page, but when clicking on the "Overdue" link it correctly shows that we have no overdue orders. Similarly when clicking on the "Ready for Dispatch" link it only shows the new orders, not the 5 phantom Overdue orders. I spoke with Ebay help and they said that it was a "glitch" and nothing to worry about. The worry is of course that Cassini will be penalising us and reducing our sales. Ebay help assured me this would not be the case. I am somewhat reassured, and remain somewhat worried.

[crg_music]

I wouldnt stress it, its ultimately the delivery date that matters and I know in the past ive forgotten to mark items sent and as long as they are tracked delivered by the due date they are fine. 

Mine shows that I have 2 items to ship yet there is only 1 so I think they are definitely having system issues.

[treasureyourhealth]

Thanks for the reassurance. The more I look round the community discussions the more Ebay glitches I become aware of. I'm sure that should make me more worried, but for some reason it does reassure me. I guess I should get back to worrying about things that I can actually change.

[exponential_developments]

This glitch has been on and off for over three years that i know of, i just archive the darn things.

[crg_music]

Yeah I think I even slightly misunderstood as it does seem theres a bigger unrelated issue but its good to know that when you wake up at 3am in a panic because you forgot to update the status its not the end of the world as long as it turns up before the Maximum estimate.

[wholesalepack]

Same here, spoke with CS about it and was told to simply mark them as dispatched again (all of them were from last year with tracking numbers and positive feedbacks left by the buyers), they also told me that there will be no defects as it is ebay glitch...