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Forum Posts

AI shopping agent being tested by eBay.

Just saw something on CNBC regarding AI on eBay. I think it may have been refering to this ... "AI shopping agent: A feature currently in testing that provides personalized product recommendations and guidance to shoppers" Will be interesting if this...

Resolved! Buyer left negative, wants to revise feedback but unable to due to age

Just had a double negative left with no prior contact, items are 1 day late at this point. Contacted the buyer asking why they left a negative without contacting me first. Just said items not arrived so bad service. I explained that items were dispat...

Royal Mail OBA Charging for Bogus 'Unreadable Barcode / Label Incorrectly Applied' Surcharges

Starting from January 2025 we started seeing charges on our each and every invoice from Royalmail C&D. Raised this with Royalmail finance several times and been informed machine cannot read my barcodes. We replaced our printer and started putting lab...

Import/export complications.

It seems the EU make it hard to sell there by demanding a responsible person in the country you are sending to. They are also fussy about paperwork. I have had 2 items which were refused by receiving country for not having correct paperwork despite a...

Good till cancel cut off times?

Hi all I have a number of listings that are "good till cancelled", so does anyone know at what point do I need to end the listing before being charged a listing fee again? I ended a listing with around 8 hours to go, but was still charged! Any advice...

I now have the option to reject a return?

this evening a buyer raised a return because the pair of shoes "did not fit". they have had said shoes for just over 2 weeks since delivery and only now they are raising this claim, a tad annoying but as per eBay protocol I know i have to agree to th...

Payment processing issue

Hey is anyone else having issue with payments processing ? Some of my sales are working as normal processing same day to be available for pay-out the next day and some are taking an extra day to process ? Is it just a me issue or is anyone else exper...

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