If you were EBay what would you have done to sort out the private/business problem

[spence0175]

Firstly can we all stop arguing amongst ourselves. This is EBay’s mess not ours. People are fed up and angry but we should not take it out on each other.

So many things could have been better thought through before implementation.

So they are coming down hard on private sellers.  If you make things hard for private sellers it will just drive them away

But they could have had better incentives to encourage people to becoming a business. Lower the shop fees especially the basic shop. 
Same fees for all across the board.

Limit private to used only. 
Cheaper promoted prices for those who want to use promoted

When it’s not expensive to have a shop or be a business surely it’s a way of attracting more to becoming properly registered.

Anyone else and please no arguing….

[bravergrace]

I think the Simple Delivery and Buyer Protection Fee are actually "new revenue streams" for eBay - and the fact they can be thrown as a half-chewed bone to the business sellers starving for want of sales is a welcome bonus for eBay, certainly not the reason for the "initiatives".

[santlache_sales]

eBay need to roll back and totally rethink this, the measure they have taken after business seller complaints, as Bravergrace notes above, are just another revenue stream for ebay and doesn't resolve anything.

Personally, I think they should have perhaps rolled out 5% fees across the board for business and private sellers, which would virtually take eBay back to the period when they were most successful in the early 2000's.

I'd also chop Promoted Listings and the highly manipulated search engine.

[triple512]

I run a small business and like most also have a private account for selling off personal stuff and buying.

I would be happy with 10% fees, or even 12% if people actually saw my listings and could buy stuff! Promoting makes no sense and just costs more which forces prices up. If all listings were visible, eBay wouldn’t need to promote any as all would yield revenue if sold.

If fees were about the same across accounts, then far fewer people would choose to trade illegally.

I think feedback needs looking at and sellers should be able to leave a neg for buyers if they don’t pay. EBay could make that automated to stop sellers trying to extort positives from buyers which is why I believe it changed in the first place? Basically when a non-paying case closes, auto neg with “buyer did not complete transaction” which seller could apply if they wanted to but not change wording.

Also, eBay needs to limit the number of accounts held by an individual to 3.

I think very high volume sellers deserve a small discount on fees, (like old power sellers).

I also think eBay could offer promotions to both private and business sellers occasionally, I.e. 20% off fees for a week/month or a number of free listings.

I have no issue with standard delivery as it might help some sellers but it absolutely has to be optional like GSP and not forced on sellers.

Apart from brand new accounts, funds should not be held by eBay. That is unfair and unnecessary as when you sign up you give eBay the right to take money from your linked bank account in the event of a problem occurring where you owe eBay money anyway. So putting funds on hold is just annoying.

Defo agree to get rid of PLs and put the search back where it was 10 years ago…!

Position in search should be on account standing or price if filtered that way.