Global Shipping Programme Costs charging US customers extreme posting charge - Other Alternatives?

[elite4collectables]

Hi, not sure if anyone is able to help - we have been sending parcels to the US for a while now using The Global Shipping Programme, and as of recently we have had many customers telling us the cost to ship is calculating over $350. Never had this problem before and cannot find a suitable shipping company that insures our products over £x Value.

We have contacted eBay directly and apparently The Global Shipping Programme is an external company they use and are unable to help with the change in charges. 

Any advice would be greatly appreciated. (FYI we deal in Collectibles so sending uninsured is not an option for us) 

[4_bathrooms]

Have you chosen a value for the "Country/Region of Manufacture" item specific in your listings?

[elite4collectables]

I can't see this option when I create a listing, where abouts can I find this? 

[4_bathrooms]

In the listing template you will find it under "Item Specifics -> Additional (optional)". 

The exact location where that specific appears in the order will vary by category.

[4_bathrooms]

Here it is on one of my listings - note the other item specific fields you can see will vary by category:

[vintage-emporium-jedburgh]

When we entered the UK as country of origin 

it brought the charge down from £137

to  £121

which is still  £100 more than RM TRACKED

Global shipping has lost our custom and confidence 

It is now a liability to our brand 

[elite4collectables]

Brilliant thank you for showing this - will this significantly reduce the fees then?

[elite4collectables]

I will give it a go - sadly RM doesn't cover enough insurance for us to use them. Previously we had International shipping turned off and we thought Global Shipping was a suitable solution. All fine up until a few weeks ago. 

[4_bathrooms]

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@elite4collectables wrote:

Brilliant thank you for showing this - will this significantly reduce the fees then?

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Significantly? I have no idea but what appears to be happening is if that field is not defined then the country of origin is assumed to be China/Hong Kong for shipments to the US. This matters where the US is concerned due to Trump's 145% tariff and the removal of the $800 de minimis threshold for goods originating from China.

This is likely a US policy to prevent Chinese goods entering the US via third countries. 

[bravergrace]

Over the last few weeks, some shipping companies have stopped or restricted sending stuff to the USA because of customs delays caused by tariffs, especially - but not only - for parcels exceeding the de minimis threshold.

This may have affected the GSP - if there are fewer couriers available to the USA on any one day, the remaining ones will obviously hike their prices.

[elite4collectables]

Okay great, I will give it a try and see what happens - thank you!