Hello all,
So I sent an item to the States via GSP before Christmas, it took a while to actually get scanned at Lichfield by which time I had already refunded the buyer feeling it had been lost in the post.
Anyway, and typically, the next day it scanned in and started the process of being shipped to USA.
It got to Container assignment when it then changed to return to sender.
I believed this was as I had fully refunded the buyer, however after receiving it today (via DHL) untouched, it had a sticker on each side stating:
"These commodities, technology or software were exported from the United Kingdom in accordance with the Export Control Organization (ECO) Diversion contrary to HMRC and UK Law is prohibited."
The item sold was a camera rubber terminal cap, something I have sold many times and successfully sent to the USA without a similar experience.
Has something changed exporting to America that we don't know about?
Or could it simply be a random message they have used for return after I refunded the buyer?
Panic over, I've just seen under the label was another one which states "cancelled order".
It's actually a good thing as I wondered what would happen in these situations, but it's a great return process at no cost to the sender.
