GPSR requirements

[txt.ltd]

On the listing page we have three categories:

• Product manufacturer
• Product documents
• Product safety information

If selling to EU/NI, which of these are mandatory and which are optional?

[Anonymous]

I think it largely depends on what you are selling - ie electronics etc have more requirements than say a Jigsaw Puzzle

[txt.ltd]

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@Anonymous wrote:

I think it largely depends on what you are selling - ie electronics etc have more requirements than say a Jigsaw Puzzle

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So it changes based on the eBay category?

[aquilagames]

Good question. I would also like to know the answer, if anyone can be of any help. I would like to continue selling to the EU. What fields need to be filled out for the listings to remain visible to EU buyers?

I'm taking a wait and see approach at the moment. I'm going to check others sellers listings as well to see how other people deal with it. Is the information even visible to me in the UK? I tried changing my buyer location to France to see if other sellers have have updated their listings to be compliant. Can't find any information yet. Hopefully this will become clearer before the deadline passes.

[2007dcase]

From eBay's GSPR page:

"according to Article 51 of the GPSR, products that were first supplied to the EU market before December 13, 2024, and comply with the General Product Safety Directive (2001/95/EG), can continue to be sold without adding GPSR-required information in listings... if you're selling a compliant product that was made available in the EU before the specified date, you don't need to include GPSR-related information, such as the manufacturer's details, in your listing" 

So in theory listings on Ebay already - or added before Dec.13 - will not be affected. Most other listings will need manufacturer details (if they're not in the EU a responsible person based there's needed) and safety and compliance info. Unless I'm reading it wrong

[aquilagames]

Thanks for the answer. That is useful information. The regulation may say that, but will ebay implement it?

I sell Games Workshop models. They manufacture in the UK. Pretty sure they have EU offices as well in various countries. Gotta figure out what European address to list for them.

[cobwebcottage]

I asked this question on this weeks chat. Here was the reply:

@cobwebcottage wrote:

Hi All,

Another GSPR question.

Someone posted on a thread (I think it was Monday but can't find it now) that second hand items which are listed before the 'live' December date, do not have to be updated to comply with GSPR.

If this is correct, would I be able to leave the postage policies as they are for these listings and then create new postage policies for the new listings which exclude NI and EU? 

What I am getting at is if you exclude countries on new policies, will it affect the old policies. If not, this will be an easier way forward for me.

Hi cobwebcottage, thanks for your question.

Really good question actually, but the answer to that would be no, once the regulation kicks in, every live listing has to be in compliance, as it is about when the transaction/purchase takes place, not when the item was listed.

Thank you,

Marco

[2007dcase]

Mixed messages as usual then, this is what it says for second hand goods on their GPSR page:

What if I sell second-hand items and don’t have information about the product manufacturer?
Article 51 of the GPSR is also applicable if you sell second-hand products that were first supplied to the EU market before December 13, 2024, and comply with the General Product Safety Directive (2001/95/EG). For these products, you’re not required to provide GPSR-required information in your listings. However, you may still have informational obligations under other regulations. We encourage you to add any GPSR-related information to your listings if you believe it’s necessary.

[cobwebcottage]

That was the paragraph I was trying to find for the weekly chat but couldn't find it in time. The Ebay message yesterday also says:

'Once the GPSR takes effect, non-compliant listings may be hidden from buyers in the European Union (EU) and Northern Ireland. This means buyers won’t be able to view or purchase these listings, and to make them visible again, you’ll need to revise them by adding the necessary information.'

So if they are not visible, do we need to update all of the postage policies?

[2007dcase]

Games Workshop Limited - Irish branch, Unit 3, Lower Liffey Street, Dublin 1, D01 K199, Ireland

This is for data protection purposes but might be useful?

[aquilagames]

Many thanks. I'll make a note of that. Lets hope this all becomes clearer by December. I'll look around and see what the bigger sellers do. Hopefully somebody figures it out.

[the_bald_orc]

Hello fellow GW stockist!

I'm pretty much expecting to turn off NI and the EU, but hopefully there will be some way through, as you said maybe things will get clearer the closer we get.

[aquilagames]

I am going to try very hard to keep selling to the EU. If I find a solution on how to go about this, then I will update here.

I looks like you have a great shop. Keep up the good work!

[simplyessential_uk]

Amazon are only asking for Country of Origin to be completed by the deadline. However on their listing the manufacturer has already been inputted (not their contact dtls) so I will pressume the that the product manufacturer and country of origin are the mandatory fields 

[cooksongold]

Amazon are also claiming that you don't need to provide anything on Amazon UK anyway. Reason being the below...

"Under GPSR, it's important to look at "the order creation country" not the destination country as order creation country indicates where listing takes place. UK is not a part of EU therefore if the order is created on amazon.co.uk and sent to Northern Ireland, that order doesn't need to comply with GPSR. If the order has been created in any other Amazon EU Marketplace and sent to NI, those listings will need to comply with GPSR regulations.

As an example, when you buy a phone charger at UK airport during your transit flight and you take the charger back to your home in Germany. You can not expect that charger to be complying with EU regulations."

[dynamic_perversity]

I sell quite a bit to the EU so I have been getting together all the info. that I need to add to listings.

None of my suppliers appear to have a EU responsible person, or don’t want to share, the ones that replied consider themselves B2B, they are not retail packaged products.

I have been trying to find a place that offers this service that will do it for a fee - not easy, they don’t seem to have caught up with the newer regulation or not interested in providing a service for it.

I noticed on the few trial listings I was attempting to edit, that product data sheets, guides etc. need to be uploaded on each individual listing, unless I missed how to do it in bulk edit.

And is English OK or do they have to be in all 24 official languages?

The other more concerning thing is that the EU responsible person (that I will be paying for) looks like it is clearly visible on the listing, what is to stop other sellers, offering similar wares, pinching it?

Is there a database or register of these responsible persons?

Lastly, it would be helpful if eBay created sample listings to view for different categories so we can see what we are actually meant to be doing.

[vw_base]

Im also converned about the 'eu manufacrurer' being shown on my listing - this will allow my competitors to find my suppliers. Will this information be show on each listing?

[cooksongold]

It presents the data in a field at the bottom of the product listing. It will indeed show your manufacturer information.