Feedback Not Being Updated

I have noticed today that my feedback score has gone up by 2 but when I check all feedback the new feedback is not showing. However, looking at the feedback in Seller Hub I can see from there the two new feedback that has been left today but as I say when I click on my feedback, these two new entries are not showing.

 

Is this happening for anyone else?

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Re: Feedback Not Being Updated

You have two of the new automated feedback.  

I would be willing to bet that is something to do with it.

 

And I've just checked one of my other accounts.

If I look at it signed on, then I can't see the automated feedback.

But if I look at it from a different account, I can.

 

So more than likely teething troubles with the new feedback.

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Re: Feedback Not Being Updated

You have two of the new automated feedback.  

I would be willing to bet that is something to do with it.

 

And I've just checked one of my other accounts.

If I look at it signed on, then I can't see the automated feedback.

But if I look at it from a different account, I can.

 

So more than likely teething troubles with the new feedback.

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Re: Feedback Not Being Updated

Thank you I had forgotten about that thinking it was just on private accounts. Yes that must be what it is as the wording is the exact same for the two different transactions.

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Re: Feedback Not Being Updated

This is the automated one:

 

"Order completed successfully – tracked and on time"

 

They should all be identical.

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Re: Feedback Not Being Updated

Thanks, yes that's the wording.

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Re: Feedback Not Being Updated

I'm seeing some automatic feedback in the feedback section preview on seller hub, but if I click on my actual feedback, they're not there.

 

Who'd have thought, a new eBay thing that doesn't work properly?

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Re: Feedback Not Being Updated

You need to tick the automated feedback box 'Show automated feedback'  in your Feedback section - the info on it says,' We leave automated positive feedback when a seller successfully completes an order and there's no buyer feedback about it. '

 

I only noticed it yesterday.

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