Ebay orders tracking not updating

I have noticed that on my Ebay orders page tracking for items sold from about 3rd October is not updating properly. Most of the items have now been delivered according to the tracking on the Royal Mail website, but the tracking on Ebay just says "Label created" and no more tracking updates. Is this happening to anyone else?

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Re: Ebay orders tracking not updating

Yes! There are a few more of us with this exact problem, I completely understand how frustrating it is! I also have a different post about this if you want to follow it:

 

https://community.ebay.co.uk/t5/Technical-Issues/Royal-Mail-tracking-numbers-not-updating-on-eBay/m-...

 

All I can say is that it's not just you, and hopefully this gets fixed as soon as possible.

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Re: Ebay orders tracking not updating

I have exactly the same issue, it was working perfectly but is now broken on the ebay side, not a good ebay customer experience !!.

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Re: Ebay orders tracking not updating

I just noticed this for my orders sent on Tuesday. Nothing has been updated but it is saying they are now running late. But one has been delivered and 2 are currently due to be delivered today on time. This better not go down as late deliveries.

 

So many IT issues plaging this site lately. 

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Re: Ebay orders tracking not updating

Same here.  I don't use eBay labels, but tracking added onto ebay in the past day or two has not updated on eBay.  Tracking fine on RM site.  I agree with above post - I hope we aren't going to be penalised for this ☹️

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