Buyers on eBay are not leaving feedback for purchased items?

[wavesales]

Hi Everyone,

Earlier on I checked my sales and feedback and I cannot understand why buyers are not leaving feedback for my purchased items, I even have repeat buyers not leaving feedback as well, I have not had any buyers contacting me with any issues but still, buyers are not leaving feedback. What a strange phenomenon it is very bizarre indeed I've never seen this in 20 years. Even the products that I have sold for years are top quality items and still no feedback.

Is anyone else on here having the same or similar issues?

[padanpcparts]

You can exchange contact details for 30 days after purchase. 

[santlache_sales]

"I find it soul destroying and it causes anxiety "

You need to go and see a professional and get some help then if this is what works you up - and ebay is clearly not the place for you.

The reason people don't leave Feedback anymore is because they are totally Feedbacked out , everywhere you go or whatever you buy, you get asked to leave Feedback on what you've purchased and 'your experience' etc.

Most don't even bother anymore and will only leave Feedback when they want to complain.

[insidethe93]

This is not just a complaint. This is an M&S complaint.

[the-nutwood-collection]

I always leave feedback, but I find it a chore trying to think of something to say.  I buy postcards, and a postcard is a postcard.  It looks like the image on the listing - what else would it look like - and it came in a card backed envelope so arrived unblemished - but how else would a business seller send it?

I even resorted to Gemini to compose feedback on a metre length of perforated stainless steel pipe, because I was stumped.  I'm not a fan of AI, but I have to admit it did a good job.

[padanpcparts]

Your not wrong there....please leave feedback do a survey feedback survey feedback survey...people have better things to do with their time. Thankfully E-bay has now actioned an automatic feedback system which has been something I have been suggesting for years so a great change from them. 

[jalex-10]

Well I sent feedback to one Ebayer stating neutral feed back as never recived item, I also stated I got refund and the cheek of his responce was to revise my feed back.! So I haven't, so some ebayers don't like the truth yet he said he refunded promptly so what his problem is not sure makes you wonder why we send feed back, it gives the option of negative or neutral feedback. 

Sent from my HONOR phone

[therenewalworkshopltd]

Honestly, that's unfair feedback.

You do understand that feedback is about how the seller has gone about things?

So if the seller has sorted out an issue for you nice and quickly, without any hassle, your feedback should reflect that.  

Once posted, it is entirely out of the sellers control as to whether or not you receive an item.

But what they do about it IS!

So I suggest that you think about it.  You are being unfair in what you have described.

And frankly, looking at the way you leave feedback, I wouldn't want you as a customer.....  You clearly don't understand what feedback is about!

[cane4123]

I go on holiday for a week and great I have a sale but when I come to look at address eBay want me to down load the persons address
Don’t they realise small sellers like myself have no way of printing it off
All I have is an iPad and no printer
What do people think about all this or is it just old fashioned me

Sent from my iPad

[therenewalworkshopltd]

That's a bit of a pointless question on a business sellers board do you not think?

Where virtually everyone will have a printer with the business.

[insidethe93]

Did you give it a piping-hot rating?

I must admit I have a textfile of feedback sentences from which I Copy & Paste. Since about mid-Feb I also say "received today [date]". If it's tracked, often the tracking's not caught up or never catches up.

[insidethe93]

Indeed, if my item was lost en route but the seller refunded me, I'd be sure to give them positive feedback - not neutral, and certainly not a negative. If they were informative, helpful and friendly, and  if possible quick too, I'd give them particularly good feedback and would happily buy from them again.

Perhaps a way to look at it is this: if you were the seller, an item is lost and not delivered, and you refund the buyer (and in particular if you did so promptly), how would you feel if the buyer then gave you a negative? Wouldn't you feel that you'd done all you could yet you were given a negative? Don't forget you'd also have lost the item itself.

[insidethe93]

Sorry, I realise my second paragraph should've been addressed directly to jalex-10.

[therenewalworkshopltd]

Why are you answering me?

[insidethe93]

I was agreeing with you with hopefully an extra point to make, but in the second paragraph I must've got confused which should've been directly addressed to jalex-10 (I mentioned this in a reply to myself). Sorry. I do proof-read but perhaps I need to leave a good amount of time for the penny to drop through my treacly brain.

[pillarboxred]

Nice people are still leaving feedback but they are the minority. The rest are  "the entitled" and there is nothing you can really do except take their money and hope you never meet them.

[pillarboxred]

I was offered cash to fill in a market research questionnaire from a company but half way through I gave up with the boredom of it. My brain was just numb and the money wasn't bad for the time (it was working out about equivalent to the National Minimum Wage which I think is a fabulous rate compared to what I earn here but this is less boring).

[pillarboxred]

You've pointed out an important difference but there are ambiguities: what is a buyer's ID? Do you mean their username or their real name? Private listings do protect bidders from "followers" and general snooping but I'm not sure that benefits us sellers: copycat bidding might raise our prices. Something has to.

[padanpcparts]

A little judgmental dont you think? People have busy lives, if I answered every feedback and survey I was asked to do, I wouldn't get anything done. 

[nigel_paul_wright7557]

I was asked 3 times to leave feedback by a seller.

On the the third time I left a neg for "feedback harassment"

[moldosgifts]

With auto feedback now active sellers do not need to ask anymore so should be a bit of a relief for you.