***Reduced search visibility for sellers who violate our duplicate listings policy***

01 July, 2015 | 08:48AM BST

Hello,

eBay strives to provide a world-class buying and selling experience for all our users - and the vast majority of our members adhere to the guidelines and policies we’ve put in place to maintain a fair and fun marketplace for all.

However, when listings have misleading information or give some sellers an unfair advantage over others, we take action. That’s why we will reduce listing visibility in Best Match for the small number of sellers who violate our duplicate listings policy for eBay.co.uk and eBay.ie. This is in addition to our current responses to policy violations.

Starting in July, listing visibility in Best Match will be reduced for sellers who populate the eBay marketplace with duplicate listings. If a seller violates our duplicate listings policy, then all the listings from that seller - including those created using any of the seller’s linked accounts - will have reduced visibility. This will last until the duplicate listings are removed. Therefore, we recommend you remove duplicate listings as quickly as possible.

Remember, each listing should be of distinct and unique value to buyers. Listings are considered duplicates if they’re for items that have no significant difference between them, or if they appear to be for the same item in search results.

Sellers: review your listing practices to make sure they comply with our duplicate listings policy for eBay.co.uk and eBay.ie and how it applies to:

  • Fixed price listings: You can’t have more than one fixed price listing of an identical item at the same time. Additionally, you can’t have a fixed price listing and an auction-style listing with the Buy it now option for an identical item.
  • Auction-style listings: While you can have more than one auction-style listing for identical items within the same account, only one listing without bids will appear on eBay at a time. However, you are not permitted to have an auction-style listing with the Buy it now option and an auction-style listing without the Buy it now option for an identical item.
  • Multi-variation listings: You can’t have an identical variation in two different multi-variation listings.
  • Other eBay sites: Separate listings may be created for the same item on different eBay sites, as long as the international shipping options don’t result in the listings cluttering the search results of any individual site.

Check our duplicate listings policy for examples of how these rules apply to various listing situations, especially with regards to how we apply the policy across accounts. It’s also important to note that there are some exceptions for compatibility in Consumer Electronics and Motors Vehicles Parts and Accessories. Please refer to our duplicate listings policy for eBay.co.uk and eBay.ie for specific details.

For more information, be sure to review our duplicate listings policy for eBay.co.uk and eBay.ie, our site interference policy for eBay.co.uk and eBay.ie and our search manipulation policy for eBay.co.uk and eBay.ie.

Best regards
The eBay team