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Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
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Forum Posts

customer service and warranty

I purchased a NOX sensor from this company). I chose it because it had a 5 year warranty and excellent customer service. When it became faulty a few weeks later I messaged seller. Their initial response was that they would refer to their supplier. Si...

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  • 127 Views
  • 6 replies
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What UK Import Tax Etc Will I Pay From Japan??

I've seen a watch I want to buy which is loacted in Japan. I'm happy with the seller etc, however, the import duty, tax etc has me confused.I've had different answers when looking around, so thought I'd ask if anyone here has been through it recently...

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  • 3341 Views
  • 8 replies
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BEWARE! FireAngel Detectors are NOT covered by the manufacturer!

If you buy any FireAngel products that they guarentee for 5 years is NOT covered if you buy on eBay! You are considdered a 2nd level purchaser and therefore must claim from your supplier.... eBay, which is only 1 year. So dont be caught out having to...

User avatar by Contributor
  • 159 Views
  • 4 replies
  • 0 kudos

Seller won't send item

I won an item for a very good price and I paid straight away. It never arrived or showed as dispatched after 4 days so I contacted the seller. He said he had been on holiday and would sort it out the following day. ( no apologies or anything) The sel...

Seller responding to msgs without answering question!

I ordered something that has been sent by Evri tracked delivery. The item was said to be located in the UK although the seller appears to be in China. Ive sent 3 messages asking that they supply the Evri tracking number and each time I receive a gene...

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  • 62 Views
  • 2 replies
  • 0 kudos

Poor quality goods, over 30 days and seller doesn't respond

I bought a set of Torx Allen keys. The quality is hopeless and they strip. I'm outside the 'usual' ebay return window. However under UK legislation I believe I can return faulty goods for a refund, but the seller hasn't replied to my request. I'm tot...

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  • 53 Views
  • 1 replies
  • 0 kudos

No Refund

I've been trying to get a refund from eBay for a failed delivery for over five weeks. Royal Mail have acknoweleged the parcel has been delivered by their Driver to the incorrect address. I have sent all correspondence received from Royal Mail to eBay...

Resolved! Handbag smells bad!

Hi there I just bought a Radley handbag in very good condition for £74. It has arrived and whilst it looks good on the outside it smells awful inside Very musty and old and almost like alcohol I have contacted seller and am going to send back I paid ...

refund

Bought the item, change my mind, item was send back, seller did the refund but at this time my card which i used for payment was suspended. Refund didnt back to my bank. alredy contacted with seller to do refund again, they replay as cant do it coz e...

Laser tattoo removal machine

I was sold a picosecond device but upon a service i have been told i have Q-Switch ND-YAG which is of much less cost.the buyer is still selling them and has blocked me from messaging them.what i do? I have 3 year warranty

Can't view an item again after purchase.

For some reason, once you've purchased something, you don't seem to be able to view the photos of the item again anymore. It's extremely annoying that if you want to check a detail on the item, you can't open the pictures to check.Why do ebay keep ch...

nectar code

I need help with this, created a voucher but it says enter code never had that before normally i just put a tick in the box, tried entering my card number but says wrong code what can i try next?

Refund

Hi All,So i bought a DVD from a highly rated business seller.Anyway the wrong item was sent.I informed the seller and sent pictures of the one that arrived.The response was very slow and they informed me that there was no replacement available,they d...

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  • 281 Views
  • 9 replies
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