Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Resolved! just how long does a new buyer have to wait for payment
sold items 18th and 19th April great items, perfectly packaged and sent straight away, RM, one signed for,Funds still on hold. they not bothered to leave feedback, so how long is the wait for money, no messages from buyers to say not received and its...
Cancelling bids
Hello helpful people,Question 1. how do I cancel a bid ?( I just can't find the relevant page again!)Question 2. How did they manage to bid in the first place?Because... the reason I need to cancel is, 'a Country I don't ship to' and somebody else fr...
For parts or not working - not as described
Sorry, another question! I've listed some machinery and vehicle major units, engines and the like. They've been stored unused for some years; some I knew the condition of before storage, some are a bit of an unknown, any of them might have deteriorat...
Selling Advice
Just looking for some advice, I sold some used apple Airtags. I deleted them from Apple Find Me site.However I forgot to reset them.The process for doing so is rather tricky:https://support.apple.com/en-gb/102577#:~:text=Press%20down%20on%20the%20bat...
Can i sell an old shotgun converted into a lamp base
Can I sell an old shotgun that's been converted into a lamp base
Resolved! Evri is the worst of the worst delivery company i nearly lost my business on other selling platform
Evri have a bad reputation previously aswell with the name of Hermes and now they trading as Evri to hide the bad service my question is why Ebay allowing them to operate here its a bad news for ebay and the sellers im broke cause of them im starting...
Item faulty outside of 30 day period
A buyer has messaged me asking how to resolve a situation where a sale of a new electrical product has apparently gone faulty 2 months+ past the delivery date. Of course I know the 30 day faulty goods return rule, and that I'm not obliged, nor can I ...
Resolved! HMRC tax on £1000 sales
Does the £1000 p.a. sales figure include postage? I sell low value items & the postage is usually higher than the value of the item. On £1000 sales i'd be lucky to make £200 profit. Seems the end of Ebay for sellers like me.
Resolved! 1st class signed for lost by Royal Mail / Trackable or not?
Hi,I posted a parcel almost 3 weeks ago with 1st class signed for.After a week the buyer contacted me saying it didn't arrive. With the tracking code provided by RM I can only see "We've got it", but they don't say much more than that.I called RM and...
Resolved! Appealing a 'Closed without seller resolution'
TL;DR - why are 'Cases closed without seller resolution' not appearing on my seller dashboard so i can appeal them? A buyer claimed to have not received some items. (postage was combined for numerous items). The parcel was tracked. I have a photo of ...
Postage policies not working.
My postage policies have stopped working around 9th may, when a country is selected an inorrect rate is displayed. This has adversely affected my sales as the costs being displayed are higher and not even in the postage policy. Very difficult to repo...
Algorithm Shenanigans Perhaps?
OK, I find this a bit odd but gonna mention it anyway. So, as private sellers, the wife and I have one account to sell the many kids toys that we purchased for them over the years and one to sell unwanted household goods and just about everything els...
Resolved! Evri lost parcel and buyer still waiting..
Delivery estimated 12th Oct. Raised Enquiry 19th Oct. Gave 'Chat' description of item and valuation but can't get any further with them. Enquiry died 25th Oct. Now 4th Nov. 'Chat' told me to claim but there's nowhere to find a claims form and 'Chat' ...
Royal Mail to ban shipping of ALL bladed items from 22nd April 2024
Not sure if this has already been covered (I couldn't find anything about it using the Search function) so... From the Royal Mail website... IMPORTANT NOTICE: From 22 April 2024 we will be prohibiting ‘Knives or Blades’ defined by s141A Criminal Just...
Sellers beware of a return scam - changing delivery address on returns label
We have had two buyers try to scam us recently using eBay returns. It appears that they open a return as normal on eBay and obtain their Royal Mail Tracked Returns label. However, the item is returned to a different address delivered by the same Roya...
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