Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Why has Ebay removed the sort option "Lowest Price" and only has "Lowest Price +P&P" ?
I've noticed that the sort by "Lowest Price" option has disappeared from ebay's sort options. The option is just "Lowest Price+P&P" As a seller with free P&P on all my listings, this is frustrating. I'm now not coming at the top of the searches, as o...
Equal rights & equitable feedback & protection
Facts:1)e bay accepted 100 days old sale & sequestrated the payment 2)zero communication from client ,during the 3 months past .3) Ebay systems accepted the dispute after 100 of confirmed delivery! & apparent acceptance by client - no issues raised u...
Promoting items for sale
Perhaps someone knows the answer to this, to save me searching through the fine print. If I promote one of my items, then take off that promotion, will I have to pay any promotion fees when the item eventually sells? I ask because I like to promote j...
Still want my item!
I ordered a piece of clothing from a seller in the UK who was using the GSP and when I was following the tracking I noticed that four days after I purchased it the tracking had said it was already delivered but delivered to somewhere in England calle...
Royal Mail tracked labels now have proof of postage -unable to use label printer
hi fellow sellers, this morning my labels have a proof of postage attached to most labels which stops me using my label printer, im having to resort to a4 and tape, is there any way of removing the proof of postage and return to just the label to use...
Worried about a scam buyer
Hi everyone I just sold a games console and I am worried that the buyer may be a scammer. He has been registered since 2017 but has zero feedback, and has been asking random questions that makes me think he isn't really sure what he is buying. I am p...
Issued a refund but buyer not returned item
I sold an item but when the buyer received it they said it was damaged so I issued a refund but they haven't returned the item to me and won't reply to my emails
Resolved! Royal Mail - Supplemental charge will apply for drop off
I bought a label via the RM site, didn't hear the doorbell, missed collection, so took the parcel to the post office. RM charged me a supplemental 20p for drop off as they had my card details and I was notified via the email address they hold for me....
why does Ebay persist with using Evri (formerly Hermes)
So every single parcel I have ordered via Ebay has been delivered to a neighbour who is elderly and recovering from cancer. After the eighth occasion and after going round in circles with an auto-bot clearly intent on avoiding passing me onto a real ...
How do I ask eBay to remove negative feedback NOT the buyer
OK, so I got negged. Not the end of the world but completely unjustified IMHOFirst time its happened in 15 (at least) years of selling !Anyway I thought my request for revision went to EBAY NOT THE SELLER. I'm only concerned because I don't sell much...
Buyer in Israel cant buy my item
I have someone from Israel wanting to buy a car part but can not purchase the item even though i have the global shipping. Available.Is it because of whats going on over there at the moment ?
Resolved! Since when has eBay been sending a QR to the buyer code for collection items & how does it work?
Sold an item that was collection only, buyer arranged collection and promptly turned up to collect, on arriving they said they'd been sent a qr code from eBay for collection? I wasn't sent anything andthey were not sure what it was or how to use it?A...
Rejected from machine at outward MC
Hi, I purchased Tracked 48 postage via eBay on Thursday, April 11th, and dropped off the parcel at the nearby Royal Mail Delivery Office. Upon checking the status on eBay a few days later, I discovered the message "Rejected from machine at outward MC...
Buyers to quick to leave neutral and negative feedback without first communicating with the buyer
Buyers to quick to leave neutral and negative feedback without first communicating with the buyer, fed up with ebay allowing sellers to do this without followng a process of communication, its just manners to contact a seller to see where an item is,...
How to ask ebay to remove slanderous negative feedback?
I had a family emergency abroad so I booked a flight and left the UK for a week or so. I don't use ebay much and I hadn't sold anything lately so I didn't think to end my listings or turn on Time Away mode. (I'm a private seller) I also didn't have a...
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