UK eBay Community

Resolved! Goodnight everyone.

Goodnight to all.

BEWARE! FireAngel Detectors are NOT covered by the manufacturer!

If you buy any FireAngel products that they guarentee for 5 years is NOT covered if you buy on eBay! You are considdered a 2nd level purchaser and therefore must claim from your supplier.... eBay, which is only 1 year. So dont be caught out having to...

Buyer has started a false INAD case tying to swap out his fake Nike trainers for my originals

In all my years on eBay this is the first case of a buyer attempting to defraud me. I can 100% vouch for the integrity of my listing and always make it a priority to offer a quality, trustworthy experience with every transacton and thereby continuall...

Buyer collected item now wants a partial refund!

I sold some alloy wheels and tyres. The buyer came to collect earlier than arranged so I said please help yourself as I'm still 1 hour away. 4 days later they are asking for a partial refund due to saying we advertised incorrectly. But they viewed an...

best offer

what is the lowest an buyer can offer if using best offer on my items

cancelled sale

I canselled a sale after it was brought through buy noe as item was damaged do i still get charged the final selling fee

Resolved! Buyer Fraud – Sellers Beware – Ebay Won’t Help

I have been the victim of a buyer fraud and Ebay say it is not covered by Seller protection In February 2024 I sold a £4000 Computer part I decided not to use to a buyer who had joined ebay one month before – zero feedback. I discounted the part from...

eBay's false estimated delivery dates, now several messages from buyers not happy.

I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...

Ebay took 2 payments instead of 1

I bought an item on Ebay yesterday. Just the one there was only 1 available to purchase. I paid with my credit card.When I checked my credit card statement Ebay has taken the payment sum twice.There's nothing else I can attribute this to, and the sum...

Resolved! One Word....

'Sausages'. Do carry on.:-)

Resolved! Question about the safety policy

Hi I tried to list an item (Geomag construction toy) for sale on Ebay - by actually selecting an item already for sale and slightly amending it and then this was removed due to it being in breach of the safety policy. There are many many almost ident...

Sold an item with no QR code

I sold an item with out a QR code on cash on collection but I can't mark as paid with out a QR code thanks

Know where your items are

I had to cancel 3 sales, 2 sales I couldn't find the items within our premises, but have since found the affending items & relisted even tho we're still being sanctioned for these items being misslaid, The other issue I had a listing with multiple it...

Problems with searching

Hello, I wonder if any body can help. I cannot use any search facilities in my ebay shop. If I click on categories nothing happens if I try to do a search in the shop nothing happens. It was working fine up until a couple of days ago then stopped. It...

Advantages of an ebay shop?

Does an ebay shop help with item visibility ? What are the advantages of having a shop?

Sales............stop start, stop start................Down again May 2024

Has anyone noticed a sudden downfall in sales from May 2024 onwards. Sales dropped from being reasonable to flat ZERO however in the past few months noticed sales go up down start stop and then dies. Please can you share your experiences.

Flogging a dead horse.

About 10 years ago Istarted selling some pcb design software on ebay.I sold it for about £25 a copy and did well out of it.A couple of years later a seller started selling his version of it for £4.49 !So killed mine dead. So moved onto selling amplif...

Resolved! Two parcels to the same address

I have made a sale which is going through the Global Shipping Program. The item would be easier to ship in two separate packages (each weigh about 7 kg). Is that possible? If so, how do I arrange it? Or should just fix the two packages together someh...

Payments & Financial Services Needs Survey

Did anyone else get this survey sent to them? Thought I would start a thread to discuss as its obviously research for the next big changes likely to occur on the platform and they are gauging thoughts. I wish I had made more notes on it but some thin...

Resolved! Postage

Just paid for postage and found the item is heavier so need to change my postage. I'm happy to fund the difference but can I change the postage once purchased please?

No Fees for selling Clothing?

So Ebay has abolished all fees for selling clothing on a private account. Now more than ever surely the clamping down of businesses operating from private accounts has to increase? I feel so sorry for those in this niche who trade legitimately as bus...

Resolved! Lost Money and Ebay Closed my Case

Purchased I phone but envelope arrived containing only cheap plastic watch.Contacted seller and went through all correct steps with Ebay but they refused to refund me and have now closed my Appeal.The seller's profile shows he has done this to severa...

Ebay using "Fineness" to judge condition of non silver/gold coins

Hello Good afternoon all Has anyone else noticed that ebay are using Fineness as an item specific on non silver or gold or precious metal coins? Ebay is prompting me to complete all my "specifications" but I cant fufil the fineness option as this coi...

HMRC DONT BELIEVE WHAT THE MEDIA AND SOME PEOPLE ARE SAYING

some media outlets and miss informed people are spreading the word that the Tax man is after you ,no they are not, scare mongering is doing the job it self ,its nothing to worry about , the tax people only know what you tell them and as long as you a...

Change Evri to Royal Mail shipping after sale.

HiI have sold an item and after several recent problems with Evri I would rather sand by Royal Mail at an Extra cost to me.Am I ok to do that as item was listed postage by Evri.I was about to revise some of my listings to RM but this sale beat me to ...

Insertion fee charged for vehicle "bought" by a timewaster.

I listed a vehicle and it was bought by a timewaster who made an appointment to view, never turned up, failed to answer messages and disappeared. I cancelled his bid and re listed the car. I have been charged 2 insertion fees of £19.99. How do I go a...

Refund

I would like a refund for an item as my daughter has managed to get into my eBay last night and now I've ended up paying £130 on a hair styler I do not want

Resolved! Are you a regular end and relister? Can you check something for me please

I've got an ongoing issue with missing listings and its become apparent that others may have the same issue but hopefully not to the same extent. If you get a spare minute can you check your number of listings showing in your app selling page vs when...

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ebay refuse buyer protection and customer support by Item not received!

i haven't receive the item since friday 17.5.24. The ordered item was improperly sent by a dubious delivery person to an unspecified different delivery address. No alternative drop-off location was specified and I did not receive the item. Since I or...

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